About Startup

Build customer loyalty and drive your future sales, through feedback.

Vision

Brands are spending a lot of money to create awesome services or products for their customers, but usually are sending boring forms to collect feedback… It’s time to reinvent questionnaires!

Problem & Opportunity

Brands needs more and feedback to take the right decisions that drive future sales, but it gets harder and harder to make their customer complete forms. Oktave provide a unique experience to create very engaging forms to collect more feedback and create brand loyalty.

Value proposition

Our solution allows brands to create awesome and branded forms, that enhance the completion rate by 3 compared to worldwide leaders in the market. We also provide a ticketing module to help store managers solve dissatisfaction on the fly and create a customer wow effect, based on a seamless workflow providing responsiveness.

Business model

3 plans going from 79 € to 299 a month + 30€ /seat/store.

Go-to-market plan

Create a channel partners program with I.T firms and innovation consulting firms.

Management team

André Cloarec, C.E.O, ex Capgemi, ex Xerox for ten years, serial entrepeneur, it has created 2 startups and is a Techstars Alumni. Benoit, our C.T.O, is working with him for the last eleven years.

Pilot projects

We are currently working with a large french player to deploy a nationwide satisfaction inquiry program on more than 150 locations this year, 1000 within 3 years.

Clients

47 paying customers : 4 of the ten biggest banks in France (crédit agricole, banque populaire, arkéa, Caisse d’épargne), Décathlon, KPMG, Nissan Finance, Renault.

Ask

200k€ to recruit sales to accelerate the deployment of our reseller program.